We are reaching out to address a matter of importance concerning our financial promotions you may have recently viewed. It has come to our attention that some of our promotional material did not fully comply with the Financial Conduct Authority (FCA) standards. Specifically, this pertains to an advertisement that might have influenced your decision in lodging a claim with our legal panel.
First and foremost, we want to express our sincere apologies for any inconvenience or confusion this may have caused. Upholding regulatory compliance and ensuring the clarity and accuracy of our communications are paramount to us. Upon discovering this oversight, we have taken immediate steps to correct the advertisement in question and have conducted a thorough review of our promotional materials to prevent such occurrences in the future.
Should you have any concerns or require further clarification about the claim service or the terms outlined in the advertisement, please contact info@legalassist.co.uk
If after your review, you feel that the service we provide is not right for you, we will discuss all available options with you, including but not limited to cancellation of your claim.
Legal Assist is a trading style of Apollo Claims Ltd and we do not give legal advice. You do not need to use a claims management company to make a claim. You have the right to use the relevant Ombudsman to seek redress for free. More information on your particular Ombudsman can be found on our Terms & Conditions. You can also seek legal advice elsewhere.
The No Win No Fee Success Fee is based on which expert panel member we refer you to and is payable to them. Our panel currently consists of a number of law firms, which can also be found on our Terms & Conditions. The No Win, No Fee varies, but is generally between 25%- 50%+VAT. Fees will always be agreed with your solicitors firm upfront.
There may be a termination fee if you cancel your claim with a panel member after the cooling-off period. We are paid a recommendation fee by our panel members for a successful introduction. We will not charge you for our service.
If you identify as a vulnerable customer, please contact us using the contact details above and let us know what additional assistance you require. We are happy to assist you at all stages.
Legal Assist is a trading name of Apollo Claims Ltd which is a Claims Management company. Apollo Claims Ltd is a limited company registered in England and Wales, registration number 05691765. The registered office is at 16 Bury New Road, Manchester, M8 8EL.
Authorised and Regulated by the Financial Conduct Authority. Details can be found at https://register.fca.org.uk/. Firm Reference Number 838489
Please note that not all claims management leads we generate are regulated. Please see the list below of those that are regulated:
Personal Injury Claim
Financial Services or Financial Product Claim
Housing Disrepair Claim
Claim for a Specified Benefit
Criminal Injury Claim
Employment-related Claim
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